Also like keeping up with my fav comic strips! Newspapers will be held and delivered on your restart date. Also, with this app, its super easy to select and look at ads within the paper. The personal information we receive from you is used only to provide the highest quality home delivery service available. You can easily find the terms and conditions for your subscription by visiting. I called and was told someone would listen to the conversation to verify my story and call me back. Is it possible to pay every 3, 6 or 12 months rather than monthly? Again offered $38.04 a month and credit to charge card of $65 in "up to 14 banking days". Vacation | tucsonlocalmedia.com When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. As a matter of policy, BBB does not endorse any product, service or business. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . Senior Editor, News, Arizona Daily Star, Tucson, Az. Customer Reviews are not used in the calculation of BBB Rating. Home Delivery Customer Service apologize it has taken multiple attempts to resolve Ms. ****** billing inquires. Does the Star still participate in a News In Education program? A newspaper with a strong local focus, compelling feature articles, and sharp editorial content, Arizona Daily Star newspaper readers are always well informed. While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. Sometimes this occurs when customers have multiple accounts. Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. Arizona Star Newspaper Vacation Hold - Wakelet propidwaslia1972 @propidwaslia1972755 Follow 3 items Arizona Star Newspaper Vacation Hold Arizona Star Newspaper Vacation Hold No items have been added yet! Start a new. If your paper does not come on a scheduled delivery date, please contact Tucson Arizona Daily Star as soon as possible to receive credit. Yes. document.write ("&loc=" + escape(window.location)); The program no longer provides free daily print editions. Can I get an online only subscription without print home delivery? Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Closed Saturday and Sunday. Subscriber Services - Lee Enterprises Published 12/18/2022. For information regarding what you are being charged, please visit, Premium Editions are an additional section of your newspaper with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. var m3_r = Math.floor(Math.random()*99999999999); Let them know that you are ready to resume service. var m3_u = (location.protocol=='https:'? We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. Your real card info stays hidden. The librarys phone number is 520-791-4010. Choose Arizona Daily Star, then click "Uninstall". document.write ('&cb=' + m3_r); If something should happen, and you will not be returning on the scheduled date, just call the paper company and let them know that you need the suspension extended. The full amount of any balance over $10.00 will be returned. Who should I contact? If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. Manage Your Home Delivery Subscription - Star Tribune Help Center They are typically delivered by the carrier within 5 business days. To Activate your subscription, go to tucson.com/activate and choose a password. Arizona Star Newspaper Vacation Hold - Wakelet Called again. Subscribers receiving the printed edition get Ad-free access to our USA TODAY Crossword puzzle! Christiansen graduated from Long Ridge Writer's Group in 1999 with a diploma in writing for children and teenagers. We Not a robot? Your expected start date will be shown on the confirmation page after you place an order. Arizona Daily Star 12+ e-Edition Star Publishing Company Designed for iPad 4.6 427 Ratings Free Screenshots iPad iPhone An exact replica of the Arizona Daily Star newspaper, accessible online. I authorized a 40 dollar payment. Card overcharged again on 9/8/21. document.write ('&cb=' + m3_r); Need Help? Is the person who delivers my newspaper an employee of the Arizona Daily Star? *** ***** rateincreasedfrom If it doesnt, just email us at ateso@tucson.com and well find another way to provide you with the link. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. You can cancel at any time by calling Customer Service at 1-800-332-6733. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. disregard the directive. Published 12/30/2022. The Arizona Daily Star is home delivered by a team of independent contractor carriers. If you can't deliver a paper I don't want emails from the Star. To help us assist you more quickly, when emailing e-edition@tucson.com with login or technical issues please include the following information: The issue you're having, type of device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. if (document.mmm_fo) document.write ("&mmm_fo=1"); The Arizona Daily Star - Discounted Newspapers 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. var m3_u = (location.protocol=='https:'? document.write ('&cb=' + m3_r); The Arizona Daily Star no longer offers mail subscriptions. Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. Help Center - The Arizona Republic Arizona Daily Star is offering $500 sign on bonus' for new contractors. We strive to maintain these guidelines; however, there are always circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. Closed my account in November of 2020 via customer service and still being charged and told my account is active. [CDATA[ AZ News Today from The Arizona Republic '&charset='+document.characterSet : '')); Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). New subscribers can sometimes take advantage of temporary promotional rates. These rates will increase to full rate ($85 per month) over time. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. var m3_r = Math.floor(Math.random()*99999999999); Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. Subscribers on promotional rates should expect to see price increases every 3-9 months (depending on promotion) as accounts are transitioned over time to full annual rate. Canceling the account will end online access and print delivery on your next available stop date. her subscription and the trouble it caused. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. Open Settings ~Your name~ and click "Subscriptions". Are subscribers charged extra for the Thanksgiving Day paper? var m3_r = Math.floor(Math.random()*99999999999); //]]>-->. Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. //]]>--> 40 Under 40. Note that complaint text that is displayed might not represent all complaints filed with BBB. In most areas, new orders begin within 2 to 3 days after the order request has been received. Thank you for your interest in becoming an independently contracted newspaper home delivery carrier. BBB Business Profiles are subject to change at any time. document.write ("&loc=" + escape(window.location)); Gov. Holiday hours vary. mobile@tucson.com, Retail Display Advertising Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . legals@tucson.com. Arizona Daily Star on the App Store $100 is paid after contract signing, with the additional $400 paid after the first 120 days. What should I do? Call the paper company when you return. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); She can contact me Contact Information . Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! Again, we apologize for the inconvenience if (document.context) document.write ("&context=" + escape(document.context)); Paper, ink, fuel, delivery fees, and other expenses incurred in producing our product increase over time, and these increased expenses must be partially passed along to our customers. What time should I be receiving my paper? I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. a full refund of your entire annual amount. BBB Business Profiles may not be reproduced for sales or promotional purposes. The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Listen today at. I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! Click "View Information" and sign in if asked to. Thank you for subscribing.Renewal dates are typically based on a subscribers Click here to learn how to clear Tucson.com cookies for your web browser. Is a TV Weekly included in Single Copy papers I buy at the store? I called again and complained. '&charset='+document.characterSet : '')); For subscriptions including delivery of the print edition, any balance over $10.00 will be returned. For more information about Premium Editions please visit. They told me I had to call to cancel. and honor the promotional rate for 6 months thereafter. I love the traditional layout and the ease with which to read the individual articles. You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. * Please note we need 4 business days notice to process your vacation stop online. get her started right away. Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. They gave me credit for 338.04 on October 11, 2021. Choose the discount subscription option below that's best for you and save. Why? Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription.