Its really that simple to contact BT Broadband by SMS. Whether you run a small or larger business, we have a BTnet solution for you. Search The Phone Book from BT to find contact details of businesses across the UK. WhatsApp us, The quickest and easiest way to contact us. However, a well-designed system should route a customer to the right person. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Its quick, easy and available 24/7. Be confident about transforming your business. track your order. Raise a general billing enquiry. Otherwise, please make sure you've got a business reference and try again. Mobile costs may vary. As your business grows, the demands on your internet connection grow too. Visit our online customer service help and support areas Here's how we'll help put things right. By phone 0800 800154. That looks like a residential order number rather than a View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Tavis House London WC1H 9NA | 020 7820 6770 . A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Subject to credit check, business registration and a 5-year minimum term. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. again. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. A business leased line, on the other hand, is a dedicated line just for you. Using Wi-Fi that doesnt drop. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. We can only deal with BT Business accounts. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. We offer reliable connectivity, but sometimes faults do occur. Click on the button below to track the parent order. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs 08:00 - 18:00. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Mobile costs may vary. If you need to write to us, please check the back of your bill for the right address to use. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. later the dashboard view will be restored. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Report a fault online to put things right. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Search The Phone Book from BT to find contact details of businesses across the UK. When people connect, there's no limit to the good they can do. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Dont miss our hassle-free ways to help yourself. Cookies used for marketing and advertising purposes. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. These cookies allowed us to study how users navigate on the website. There are no limits to what people can do when they connect. BT Business App Save time, manage your account, and check your services at your fingertips Our SME solutions are for you. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. More information and review your options. Has hybrid work affected my offices bandwidth needs. Weve broken down each way you can contact BT so you can choose the best option for you. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. We needed to save money for the good of the Gosport and Fareham Academy Trust. Discover solutions that are built for your business, whatever you do. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Your order number will look like one of these. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Business growth needs a rock-solid infrastructure. Monday - Friday. If you add all your accounts To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Mobile costs may vary. Dont miss our hassle-free ways to help yourself. Well need your site address and postcode, and an overview of what youll be using your connection for. Connect your people and places with smart solutions tailored to your business. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. The BT Broadband forum is filled with useful information and questions asked by other customers. Requesting a copy bill Check service status Sorry, something went wrong. We aim to fix any faults within five hours day, night, or weekends. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. In some cases, BT might need a little time to investigate your complaint and find the best course of action. How to Contact BT Openreach? Every single time. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. BT Business App Save time, manage your account, and check your services at your fingertips Compare leased line pricing and find the best fit for your business. This means finding the right BT phone number can be more difficult than you first thought. Complete account control at your fingertips. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Try contacting support if you still can't Create an account Are you an EE Mobile customer? If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Message. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Try contacting support if you still can't track your order. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! 0330-123-4567 from a mobile The quickest and easiest way to contact us. Our great-value business broadband offers fast speeds and a reliable connection. When you have a broadband connection, you share your bandwidth with others. There are lots of quick and easy options to manage your . Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Search The Phone Book from BT to find contact details of businesses across the UK. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Available 24/7. BT broadband complaints. If you're on your computer, you can download WhatsApp for Desktop. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. You'll find it on your bill. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. T&Cs apply. Data privacy and security practices may vary based on your use, region, and age. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Offer ends 5 March 2023. Sometimes we can identify and fix a fault at the same time. When you have team members working from different locations, a connection you can rely on is more important than ever. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Our purpose is as simple as it is ambitious: we connect for good. Rest assured that your call is really important . Best if you're on your mobile. Lessons BT Business Teach Us BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Weve even listed the BT opening hours so you dont make a phone call for nothing. Search The Phone Book from BT to find contact details of businesses across the UK. The Phone Book ; The Phone Book Find a Business. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Log in to report a fault and youll go straight to the correct place to fix problems. Use the contact options below once you have placed your order. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. This means no annoying lag or delays. the new account(s) in My Permissions.Go to My permissions. Get answers to all your questions here. This is just a tiny fraction of the information contained on BT Business' contact page! We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Best if you're on your mobile. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Download it now and use your device to be totally on top of things: View, pay, and download your bills. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Its consistent, reliable connectivity for your business. You can find our standard Terms and Conditions at www.bt.com/terms. You need your order reference number. Weve updated our BT Business privacy policy. It is chaired by the chief executive. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Running cloud-based applications. Monday-Friday08:30 - 17:00Free from UK landlines. We always aim for 100% target availability, but sometimes things do go wrong. Mobile costs may vary. Get help for all your BT Business products and services. Starts with 5 or 6 numbers, followed by 6 numbers. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Report a fault online to put things right. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. If you need help quickly, use the other contact options. Representative Office. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Related Types of Business | Related Locations. Change your UK billing address. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're one of the world's leading communications services companies. Popular shortcuts Order number Track a fault Report a fault The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. You can also find the BT opening hours so you dont call when the lines are closed. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Mobile costs may vary. Make sure youre always connected with mobile, broadband, phone systems and more. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Small and medium businesses Got up to 250 employees? That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Suitable for smaller businesses who need more than what broadband can offer. Search The Phone Book from BT to find contact details of businesses across the UK.