To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Product is good quality for the price. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. They have a great range of jeans as well with styles to fit everybody. Order placed 12 days ago, the item is still in the UK. Thank you so much for your patience. Quite glad theirs a manfacturer for men form fitting dresspants. The shirt i have doesnt event fit. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. I am very happy and will definitely be using Legend London again. Product quality is average in my opinion. The naming of products is just confusing. The others are too small. Thank you so much for your patience. We are so sorry to hear this. Social Stay current with updates from our social channels. HAMBURG, GERMANY. Hello Blaze, Thank you for leaving a review. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Good Man Brand Legend London. I recently bought a few gifts and was pleased with the items. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. I communicated this early to them and they assured me everything is fine. | Read 41-60 Reviews out of 3,581 . Never had the brand before but they certainly run small. Love to come back with an order. Even when I left where I was. . They. We have now had to contest payment of order. I have ordered few items on the 5th of feb and until now nothing arrived. Try for free at rocketreach.co . Order arrived less than 24 hours later. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Sold Out. This service is available 24 hours, Monday to Sunday. The company is doing wonderful and pushing out amazing clothing! My first experience with LL wasnt great. 20 Chapel Street Liverpool, UK L3 9AG . A rapidly growing London based athleisure brand. We are so sorry to hear this. Phenomenal Product! It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. And the return process you use is ancient. Monday to Saturday: 11:00 - 17:00. Transactions are handled with bank-grade security. You just blew all future orders from me. LIVERPOOL, UK. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Thank you so much for your patience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. So thanks Rachel! $22800. So we picking The View. London legend have a gem on an employee there, great company, great quality and great products! SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). I bough 3 of the same trousers and all have different names. OFFER: BUY 1 ITEM GET 10% OFF. Legend Experience Centre Hours. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. GA. Gontzal Alcorta Garai. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! Thank you! Companies can ask for reviews via automatic invitations. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Have questions? legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . To find out more please visit our Privacy Policy. 60.00. Good quality and design for a fair price. After a long wait, the long-awaited jeans and pants arrived at my home. 3+ ITEMS 20% OFF. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Ordered 2 pairs of skinny jeans for next day delivery. Information provided by various external sources. Their customer service was amazing and were super helpful when my local courier . We are so sorry to hear this, however we have received your email regarding this issue today. Good product terrible customer support or experience. - Legend London team NR Nick Rossi These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. I recomended them! We are so sorry to hear this. Call +0700-MY-LEGEND (0700-69-534363) Email Us "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". 11. Incorporation Date 13 Sep 1995 (27 years . I find the prices great value and when I called customer service they replied quickly. Nice products but the return proces is a pain when you are in Europe. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Please follow our returns system via our website to exchange for an alternative size of your choice. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. We recommend switching to Edge, Chrome, Safari, or Firefox. We are so sorry to hear this, however we have received your email regarding this issue today. Perfect cut, perfect colours. The items are still not delivered as we speak. Stay current with updates from our social channels. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Call Us. I paid addionally almost $100 just to return them. And no response to emails. Calculate your size. Always get compliments when am rocking there stuff. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). There was always a happy and helpful tone in the replies as well. Disappointed, Hello, Thank you for leaving a review. The website would not let me due to an error loading the page. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. PREMIUM SPRAY-ON FIT JEANS - BLACK W/ WASH DETAILING. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Thank you so much for your patience. We use dedicated people and clever technology to safeguard our platform. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. 65.00. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . thanks. Our soft stretch denim blend is again prominent in this fit. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. This site has limited support for your browser. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Will always be my top place for jeans. Not the easiest transaction! Our jeans are made with utmost art and perfection. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). We are so sorry to hear this. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Will definitely order more. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Create a Legend* account to stay up-to-date on latest releases, sales and rewards. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. The jeans look great and are very comfortable, by the way! "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Our jeans are made with utmost art and perfection. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. We recommend switching to Edge, Chrome, Safari, or Firefox. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. Legend Shop Hours. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. 2023 Trustpilot A/S. We are so sorry to hear this. LONDON, UK. I live in Canada. Thank you!- Legend London Team. To find out more please visit our Privacy Policy. 2 ITEMS 15% OFF. Will definitely order more. This site has limited support for your browser. Happy, amazed, overjoyed, highly impressed and immediately fell in love. So we picking The View. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. The naming of products is just confusing. or 4 interest-free payments of $57.00 with. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Thank you! Read reviews and book now. Get menu, photos and location information for Leong's Legend in London. Rocketreach finds email, phone & social media for 450M+ professionals. We will process your return usually within 7-14 days. I live in Canada. We have now had to contest payment of order. The shirt i have doesnt event fit. After a long wait, the long-awaited jeans and pants arrived at my home. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. LONDON, UK. We placed an order for 4 items, products arrived quickly. Looking forward to trying these. I communicated this early to them and they assured me everything is fine. Dont buy these if you expect a 70 pair of jeans to last a year. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Rachel to be exact. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. They feel amazing on and offer such a great variety. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Here are 8 tips for writing great reviews. I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. We are so sorry to hear this. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Stay current with updates from our social channels. After I contacted Legend London customer service, the team replied Frank be patient. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . 2 ITEMS 15% OFF. Checkered Stretch Trousers - Black. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Not the easiest transaction! "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Product quality is average in my opinion. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . I received sameday/next day replies, even when you take into account the time difference. Hello Alex, Thank you for leaving your review. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Our secure checkout is quick and easy to use. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Wow!!! Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Our jeans sizing is calculated depending on waist size and your height. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. It's a shame that u have nice products but you can't maintain the business properly. . Get in touch with us at any time. #4799 - Other retail sale not in stores, stalls or markets; Contact details. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. SKINNY FIT JEANS - BLACK. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . British fairplay as usual. Hello Nick, Thank you for leaving a review. ABSLOUTLEY AWFUL EXPERIENCE !!! Cant wait for new collection! I purchased a pair of jeans in November. Phone Number +44 .
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