We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! . The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Clear editor. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. We also purchased a photo pass package for all of the parks. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. You can purchase with a credit card or PayPal. Xcaret: DO NOT MISS THIS PARK!! If youre a minor, you can ask an adult to drive you. The Rafts circuit is 342 yards long. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Packages and Xperience Passports cannot be cancelled and will not be refunded. Dear marissaramirez,Thank you for your five-star review. The product is available to purchase at least 24 hours before you visit the park or tour. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. This luxury hotel features a casino, a full-service spa, and a nightclub. This is my happy place, my own personal paradise. These are both highly recommended. Are there any special prices for children? Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! (01152) 55 4163 7327
This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. I will not repeat everything that has already been said. We had zero issues with arrival. All our current promotions are here, click now. Yes, you can contact the photography customer service center
If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fill out this form and one of our agents will follow up on your request. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. While buying your ticket online, a list of hotels where pick-up is available will be displayed. The pass is very much worth the money. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. 2.- A list of the albums that are included in your package will be displayed. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Review tags are currently only available for English language reviews. Customer Service hours: Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM (local time), Receive exclusive information and promotions via email. I feel like we had no idea what our "magic wristbands" did at the resort. Just a weird housekeeping issue I guess we had. It is important to bear in mind that most of our activities need constant physical efforts. They are encoded directly from cameras with high resolution. and that option in not available via online purchase. You can download as many times as you need to while the code is valid. Business travelers can take advantage of the business center. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. At what time can I call customer service? ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Other services (ATM, WiFi and gift shops). Presentation of a valid ID card at our counters is mandatory. Sorry, we dont have Travel agents discounts in Xplor. Casa de la Paz The greatest books ever written are in our library. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. You can download as many times as you need to while the code is valid. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind.
Old Navy - Paseo del Carmen Shopping Mall. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. 5th Ave 10. Saturdat to Sunday from 9:00 to 15:00 Hours. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. Where is the photo that I downloaded located? I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. Are the downloaded files of high quality? She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. Some activities call for physical strength. Underground River Rafts of 580 yards paddling with special hand paddles. But. We had a great time. This change is valid only 24 hours in advance. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. Yes, you can contact the photography customer service center. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. Saturdat to Sunday from 9:00 to 15:00 Hours. Traveling on business? The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. 282. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Official ID of the visitor on the reservation (original). . Everything is close you dont have to move your car at all. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Xel-H Nestled in a natural rock and among rivers. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I loved the location of the hotel, very close to everything. How do I find and download the photos from the website? In case of foreigners living in Quintana Roo, FM2 and FM3. You can take it as many times. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Yes. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? $148. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. What happens if I forgot my download code? If you visited our Parks: foto@xcaret.com
Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Is there any type of refund and/or cancellation. The free buses with unlimited access to the park saved us probably $1000 by itself. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Subject to availability. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Can I transfer my ticket to another person? Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. We dont recommend the use of flip-flops or Crocs. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Taxes and fees that are shown are estimates only. What happens if I cannot attend the Park the day of my visit? Yes, as long as they are in good physical shape. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. Pick up at the airport could not have been easier. DoubleTree by Hilton Hotel Boston - Bedford Glen. If you visited our Xcaret Hotels: fotohoteles@xcaret.com
A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Within Mexico. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. Traveling on business? Is the discount for Quintana Roo residents valid throughout the year? DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. Outside Mexico. We offer you multiple payment options to pay for your reservation. What happens if I forgot my download code? The minimum age to enter is of 5 years old. 2.- A list of the albums that are included in your package will be displayed. If I dont have one, will I be allowed to drive amphibious vehicles? Where is the photo that I downloaded located? It was prompt and comfortable. Other services (WiFi, ATM and gift shops). Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. If I book for a specific date, can I change it afterwards? I really recommend this Hotel. Within Mexico. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. There are several options of payment depending on the currency chosen on our websites. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Responsive staff. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. The download code is valid for 30 calendar days from the date of purchase. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. Yes, activities in Xplor are all family-friendly. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. We invite you to join our program of using biodegradable and chemical-free products! Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. And we are going back again. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Great, vibrant, location. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. How long is the photo/video download code available? Refund will not be granted under any circumstances in this case. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Xenses Admission; Tour Tulum-Xenses; Save more. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. La Casa de la Playa. What is the maximum number of people allowed on the vehicle? Prices contemplate the number of people (PAX) and the number of purchased parks. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. If you have an account, sign in now to post with your account. We kind of had two check-ins, as we got there a bit early before our room was ready. Please verify the policy to change the date of visit or cancellations. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. For further support information contact our photograph department at foto@xcaret.com. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. All rights reserved. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. I want to purchase my dolphin experience photographs. I would make a point to visit whatever bar Adal is tending the next time I visit. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. Is there any type of refund and/or cancellation. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks.
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