Insert the charging plug into the charging port on the battery mount or battery. Hi, welcome to bicycles! Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. The lights on the battery do stay on when the system is on. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. Manual shift 0 Manual shift (M) blue Synchronized shift 1 Shift mode 1 (51) blinks blue (twice) Synchronized shift 2 Shift mode 2 (S2) blinks blue (three times) U M-3G KOA-000-00 https://si.shimano.com/um/3GK0A?UMrev=000&UMlang=00 Users Manual Rear Derailleur (D12) / Battery Charger the users manual can be seen at the following link: https://si.shimano.com. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. We use cookies to ensure that we give you the best experience on our website. The best answers are voted up and rise to the top, Not the answer you're looking for? As always, we are always happy to chat with you about questions regarding this system. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. For a better experience, please enable JavaScript in your browser before proceeding. Its that simple! Extending the cable may disrupt charging. For information on how to install E-TUBE PROJECT, check the support website. During the update, you will see a progress bar and percentage for each unit. Products are not guaranteed against natural wear and deterioration from normal use and aging. A Di2 front derailleur uses about 4 times more power than a rear derailleur will per shift. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Charging your battery off the bike is also very simple. Walk Assist is great for walking a bike around or guiding it up a ramp to a rack. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. Did you remove the crank and motor cover in order to wire the light directly to the Light Connection Terminals? Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. E-TUBE PROJECT must be installed to a PC in order to use the PC linkage device to update the firmware and perform customization. (Note that the actual charging time will vary depending on the remaining battery level.) Luckily, any errors in charging the battery will be shown by a blinking LED light. Is a PhD visitor considered as a visiting scholar? Short of getting one yourself, a bike shop that is a Shimano service center should have one and be able to diagnose the issue. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. Are there any abnormal noises coming from the derailleur? Electronic shifting is faster than mechanical shifting. FEATURES Charge without removing battery Charge with battery directly by using adapter 16 Mar 2017. Start E-TUBE PROJECT and set it to listen for Bluetooth LE signals. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. only for the tiny one we put in the seat post? Check this first! "After the incident", I started to be more careful not to trip over things. Before storing your battery for long periods, you should first charge it to around 70% full. It doesn't even turn on. Many thanks for every reply on all these questions. The following is an explanation of the terms displayed on the website. Location. If any of them are missing, there may be a problem with the connection. As with all batteries, you will need to charge them within a specific temperature range. Montagues newest e-bike, the M-E1, comes equipped with a Shimano STEPS E6100 mid-drive system to provide pedal assistance. Shimano's components for e-bikes are developed based on the idea that the electric motor and battery mounted on a bicycle should be strictly for the purposes of "assisting" the rider in pedaling. Shimano STEPS bikes have a torque sensor, which senses the amount of power you are putting onto the pedals. Once youve installed and opened the E-Tube Project app, youll need to connect to the STEPS system on your M-E1. It is recommended that you read any agreements thoroughly before proceeding. The necessary linkage device is the Shimano SM-PCE02. Do not get the charging cable wet and do not touch or hold it while it is wet or with wet hands. Page 17 After charging, firmly close the charging port cap. Do not get the charging cable or charging port wet when connecting them. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. Has anyone ever had an issue with the battery not charging? Recently neither of us could see a problem so the battery was returned to Madison. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. I've bought a new battery and it works without problems. Everything else on the computer seems to work fine. Such substances may damage the surfaces. They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. Light Toggle the bikes front light being On or Off. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. When each Firmware update has reached 100% youre all done! The only thing I noticed was how basic the display from Shimano is. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. If the charger or adapter is broken, do not use it until it has been repaired by service agent. Do you think so? Has excess play increased in the pulleys? In some cases, having a bike that is tuned properly to one system makes servicing easier and more streamlined. If Shimano can't reset it then it's a very stupid design. Same I replaced the charger and all has been well since. I had another ideea that it sensed a spike in the current when I put the cc CV charger(the charger output caps had to charge themself) and something went wrong. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. All the power you need at just the right time. If this is not observed, fire, bursting or overheating may occur. , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. How often should I charge my (lithium) e-bike battery? #1 Has anyone ever had an issue with the battery not charging? ). Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. How to notate a grace note at the start of a bar with lilypond? Never use alkali-based or acid-based solvents, such as rust cleaners. If this is not observed, short-circuits, overheating, burns or other injuries may occur. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. Connect the charging plug to your power outlet (dont forget to switch the socket on if needs be!) For safety, be sure to read this users manual thoroughly before use, and follow it for correct use. On ECO mode, you can expect about 50 miles on a single charge. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. DM Dealer's Manual. Searched for similar problems, and came across this thread. Charging port Charging port Charging port BM-E6000 BM-E6010 EW-CP100. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. If youre still experiencing issues, we would recommend contacting Shimano directly or visiting a local Shimano service center (authorized Shimano dealer). If any problems are found, consult your place of purchase or a distributor. This information was found through Shimano's STEPS training program and the system's user manual. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Insert the charging plug into the battery's charging port. That means that every component is optimized for electric assistance. unable to turn on head light. * When using the product in combination with another cordless device or some lights. EC-E6000-2, SHIMANO STEPS - Battery Charger - Plug Type A for USA, Canada. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receivenew products, special offers, and exciting news from Montague riders around the globe. Foreclosure, Estate or in need of repair. - the incident has nothing to do with me; can I use this this way? If you dont see this screen, tap the bike icon in the middle of the bottom bar. Use an AC adapter with a USB port with a voltage of 5.0 V DC and with a current equal to or higher than 1.0 A DC. rev2023.3.3.43278. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. Sits on a 2018 Scott e-genius Tuned, and I have had nothing but trouble with charging the e8000 Steps. Yes it is a USB that goes into the charger port in the A/B connector. pl help, I have a shimaano bike with a due7000 motor just got a new one cuz the old one broke and got the due8000 and now its saying I need a software update but the bikes dosent turn on so how do I update it. (The bicycle will switch from the connection mode to the normal operation mode. The mobile app requires no additional hardware aside from your mobile phone, so it is the preferred choice for most M-E1 owners. The battery may take approximately1.5 hoursto fully charge, and the orange charging indictor light will turn off. Check the Ebike Battery. So far so good. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. Special battery This product can only charge a SHIMANO lithium-ion battery. Other trademarks and trade names are those of their respective owners. If this is not observed, bursting, overheating or problems with operation may occur. If this is the case, try disconnecting and reconnecting the app. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. Whichever option you chose, its never more than a few simple steps! Have since fitted a Mudhugger front mudguard to limit the issue and am careful to make sure the rubber cover is fully installed. Are you sure all connections are clean between the battery and charger? Blinking green five times: 75% 50% battery. Add STEPS EC-E6002 Battery Charger to Compare Shimano BT-E6010 Electric Bike Battery. Save my name, email, and website in this browser for the next time I comment. If the connection cannot be performed in the way described above, refer to the manual for your cycle computer. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. JavaScript is disabled. Do not leave the charging cable connected when performing maintenance. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. MANUALS & TECHNICAL DOCUMENTS Connect the charging cable to the charging port of this product as indicated in the figure. LEARN MORE Latest stories View all stories Previously I have tried the following fixes cleaned the contacts with Isopropyl alcohol, unplugging and reconnecting, This may cause a PC failure depending on its specifications. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage 3. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. is there sufficient charge remaining in the battery? The second problem is that im not sure if a new battery will work wihout pairing/programming. Handlebars must be free to move left and right without binding the wires. For Shimano Steps 5000: compatibility with the Shimano 4.4.8 version Minimum requirements: SM-PCE1 or SM-PCE2 interface, Windows 10 or newer, USB port, Internet connection. I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. Bring charger and battery indoors for a few hours and the problem went away. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. Why is this sentence from The Great Gatsby grammatical? If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. EV Exploded View. Electric Bike Place. Manufacturers craft the bike around the system, not the other way around. . The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. Contact the place of purchase for updates of the component software. The model is Your email address will not be published. When the LED (blue) turns off, charging is complete. Can you relate to this? If the LED lamp still does not light up, contact the place of purchase. If the one with a current lower than 1.0 A is used, the AC adapter may heat up, potentially causing a fire, smoke, overheating, destruction, electric shock, or burns. As you may have already noticed, electric bikes can be complicated. They would not charge when the battery and charger were below 11degC and the battery was close to empty. chargers through my dealer, and now also 2 batteries, due to the issues with charging and failure codes. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. Exit Exits the Settings Menu and returns to the main display view. When set to On, the light is always on when the drive system is on. To charge an internal battery whilst it is still on the bike, open the socket cap on the frame and insert the charging plug. Bluetooth LE connection E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established with a smartphone/tablet. Are the fastening sections fixed securely? When connected to your bike, there are three (3) basic screens which you can toggle between by tapping the menu at the top. What youre describing sounds like riding the bike with assist off but if there was an issue with the head unit communicating with the motor, the bike should provide some feedback like the maintenance icon or the head unit might reset when communication cuts out. and you will then see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. Do not clean the bicycle with a high-pressure washer. With the Shimano EP8, the codes are different, but the problem is usually the same. If it still does not charge, contact the place of purchase. Do not use thinners or strong solvents to clean the products. When i bought my bike it didnt have a headlight. FEATURES High level of water-resistant performance (IPX5) More compact size Improved usability of double ratchet removal Capacity: 504 Wh (36 V, 14 Ah) The way in which you charge your battery will depend on the system you have and whether you wish to charge the battery on or off the bike. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. Europe only Disposal information for countries outside the European Union This symbol is only valid within the European Union. How long does it take to charge a battery? They have great support for their system! Why do many companies reject expired SSL certificates as bugs in bug bounties? If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. Voltmeter can test an ebike battery or charger voltage. It can also charge the battery directly with the use of an adapter. You are using an out of date browser. New shared architecture Drivetrain components from Shimano. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. The LED changes as indicated in the figure each time the shift mode switches. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? SHIMANO BIKE-US You must log in or register to reply here. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. The battery was lasting perfectly. This is an issue that occurred in several countries. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. The day before it would only do a part charge. Shimano Steps EC-E6002 Electric Bike Battery Charger - Black (BRAND NEW) $174.99 or Best Offer 5 watching Shimano Di2 SM-BTR1 battery $29.95 Free shipping or Best Offer Shimano EW-SD50 Di2 E-Tube Wire 300mm for Dura-Ace Ultegra NEW W/O PACKAGE (2) $24.79 SPONSORED Shimano STEPS E8000 Cycle Computer - 35mm Band Clamp $153.43 $24.35 shipping If this happens, simply turn off the bike, take your feet off the pedals, make sure the bike is upright and stationary, and turn the system on. Home Shimano SHIMANO DI2 Battery Charger User Manual. How to handle a hobby that makes income in US, Euler: A baby on his lap, a cat on his back thats how he wrote his immortal works (origin?). I'm having the same problem. The components are designed to be fully waterproofed to withstand wet weather riding conditions; however, do not deliberately place them into water. Your email address will not be published. At IT Factory, I gained foundational knowledge in Python programming, including a solid understanding of the OOP (Object-Oriented Programming) pillars. I think there might have been a very poor 240v (UK) connection. SM-PCE1 not compatible with Shimano E-TUBE 5.0.1 version FIND OUT WHY WE ARE THE BEST All the advantages of Eplus Flash for Shimano E8000 It may impair the function. Shift Timing N/A with the M-E1 (Only applicable with electronic shifting) Check on the cycle computer to see if the connection has been successful. Beep Turn menu Beep on or off. Wipe the connection terminals clean with a dry cloth, and then charge again. Tap OK at the bottom to proceed. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Use the battery charger at the specified power supply voltage only. In our next post, well show you some of the customizations you can make to your STEPS system from within the E-Tube Project app, and how to use the E-Tube RIDE app to track even more data about your ride! SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. Well, the battery is brand new and I would exclude from the beginning that the cells are unbalanced. Your email address will not be published. The light on the transformer just stays green. Required fields are marked *. 2022 - 2023. The battery level may be too low to perform operations. HIMO Battery Charger DPLC084V42 User Manual, SanDisk iXpand Wireless Charger User Manual. Please observe the appropriate rules and regulations of the country, state or region in which you conduct your business as a dealer. In order to turn on the system, you simply hold down the power button located on the battery, shown below. The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. Required fields are marked *. The current may be insufficient for charging. Connect the adapter to the charger plug and then insert it into the charging port on the battery. Second check, swap out the battery cable for a different one and test again. You can download the mobile app or Windows version of E-Tube Project from the Shimano website here. Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). Our experience has been the same. The LED lights are blue when charging starts. Wakefield. Make sure that your bike can power-up: the LED's indicator lights should light up, as should the bike's display screen. Serial 1 (Powered Over 41% more power than the E6100 system. The motor is seven pounds and is incredibly compact, giving you a more balanced ride. If the drive system shut off completely, it could be an issue with the wiring between the head unit and the motor. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. If you have the PCE1, can you use the e-tube software with a computer to view the system status? Store this product or the bicycle with this product installed in a cool indoor location away from direct sunlight and rain (estimate: 10 to 20C). Press the mode switch until the green LED lights up. This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. Doing so may cause bursting or ignition. Yes, the Shimano SM-BCR2 battery charger is compatible with the Shimano E-Tube Di2 SM-BTR2 Internal Battery. by Montague Bikes | Feb 5, 2021 | Maintenance, Tutorial | 22 comments. My display shows me mode selections, but none of them work. Light - Toggle the bike's front light being On or Off. Are the battery, rear derailleur, charging cable, AC adapter, and electric wire securely connected? Grand Haven, MI 49417, Why We're Excited About The Serial 1 (Powered by Harley Davidson) E-Bikes, Why Magnum's New Nomad E-Bike Is Great For Any Outdoor Lover. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). So you're free to choose where you plug in that USB. Intervals between maintenance depend on the use and riding circumstances. Do not use or leave the battery in hot and humid places such as where the battery is exposed to direct sunlight, in a closed vehicle on a hot day, or near a heater. When this happens, the display shows an error code (either E012 or W013), and you wont be able to use the motor. Do not disassemble or modify the product. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. When youre ready to use the battery again, charge it fully. For example, Campagnolo claims that shift times are now 25% faster that than the mechanical rear derailleur (taking just 0.352 seconds to swap sprockets). Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. Shimano reckon Ultegra Di2 iscompletely waterproof. The temperature of the battery and battery charger may exceed the operating temperature. Selecting the shift mode Double click the mode switch to switch the shift mode. Paris-Roubaix). Use an AC adapter with a current capacity higher than 1.0 A. If the length of time that the battery can be used and its traveling distance becomes extremely short, contact the place of purchase. You are using an out of date browser. Disconnect the Bluetooth LE connection when not using E-TUBE PROJECT for smartphones/tablets. * You can check the latest functions by using E-TUBE PROJECT to update the software. This notifies you of the recommended timing at which to shift based on the bicycle's riding conditions, (E) Gear shifting mode*1*3: Displays current gear shifting mode as [Auto] or [Manual], (F) Assist gauge: Displays assistance level. SHIMANO 7-speed transmission system. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Overview of connecting for charging. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. SI Service Instructions. Charging can be carried out at any time regardless of the amount of charge remaining. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Check the chain for any damage (deformation or cracking), skipping, or other abnormalities such as unintended gear shifting. Unfortunately no. If you are not sure, consult the place of purchase or a bicycle dealer. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. Not 100% sure tho. Charge the battery indoors to avoid exposure to rain or wind. While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. Youll start to feel your bike moving at two miles per hour. #1. * Near a device such as a television, computer, radio, or motor, or inside an automobile or railway car * Near a railway crossing or railway track, television transmitting station, or radar base, etc. I have returned no less than 4(!) The app will search for units nearby so make sure youre within a few feet of your M-E1. The battery is an exhaustible item. Now it's like bricked. COMPONENT If lightning strikes, electric shocks may occur. The throttle lever and controls. It will be an expensive lesson. Press it again to confirm the time and return to the main menu. Unit Switch between Miles and Kilometers. If you are charging the battery off the bike, firstly ensure that the power is switched off and then insert the key into the socket on the battery mount, turn, and carefully remove the battery from the bike. The up and down buttons on the Switch Unit allow you to scroll through the menu and to toggle between options, while the main button on the bottom of the display confirms the option you have selected.